Privacy Policy.
This policy explains how BitBox handles information submitted through this website.
Information we collect
We may collect contact details, order inquiry details, support-request content, and basic technical information needed to operate the website.
How information is used
Information is used to respond to inquiries, provide product support, process hardware wallet order requests, maintain records, and improve website reliability.
Sensitive wallet material
Do not send recovery phrases, private keys, PINs, screenshots of backup material, or device secrets. BitBox does not need this information to provide support.
Sharing
We do not sell personal information. Information may be shared only where needed for website operation, order handling, legal compliance, or protection against abuse.
Contact
Shift Crypto AG Soodmattenstr. 4 8134 Adliswil Switzerland Phone: +41 32 510 90 36 Email: support@bitbox.team